Your privacy matters to us. This policy explains exactly what personal data jilono1 collects, why we collect it, how we use it, and the rights you hold as a data subject under Philippine law.
Summary: jilono1 collects personal data to operate your account, process payments, verify your identity, and keep the platform secure. We do not sell your personal data to third parties. We comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations. This policy applies to all users of jilono1.org, including players based in Manila, Cebu, Davao, Quezon City, Makati, and all other areas of the Philippines.
1.1 jilono1 ("jilono1," "we," "us," or "our") is committed to protecting the privacy and personal data of every individual who accesses or uses the jilono1 online casino and sports betting platform available at jilono1.org (the "Platform").
1.2 This Privacy Policy ("Policy") describes how jilono1 collects, uses, stores, discloses, and otherwise processes personal data in connection with your use of the Platform. It also describes the rights available to you as a data subject and how you may exercise those rights.
1.3 By registering an account on jilono1 or by continuing to use the Platform after this Policy has been made available to you, you acknowledge that you have read and understood this Policy and that you consent to the processing of your personal data as described herein.
1.4 This Policy should be read together with the Terms & Conditions, which govern your use of the Platform. Capitalised terms not defined in this Policy have the meanings given to them in the Terms & Conditions.
2.1 For the purposes of the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, jilono1 is the personal information controller responsible for the personal data collected through the Platform.
2.2 jilono1 has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. You may contact the DPO at any time using the contact details provided in Section 14 of this Policy.
Data Protection Officer: All data privacy inquiries, access requests, correction requests, and complaints should be directed to the jilono1 DPO at [email protected] with the subject line "Data Privacy Request." We will acknowledge your request within seventy-two (72) hours and respond substantively within fifteen (15) business days.
3.1 jilono1 collects the following categories of personal data, depending on how you interact with the Platform:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full name, date of birth, nationality, government-issued ID number (PhilSys, passport, driver's license, UMID, SSS, voter's ID) | Yes — KYC |
| Contact Data | Email address, mobile number, residential address (city, province, ZIP) | Yes — Account |
| Financial Data | GCash number, PayMaya account, bank account details (BPI, BDO, Metrobank), transaction history, deposit and withdrawal records | Yes — Payments |
| Gaming Data | Game history, wager amounts, win/loss records, session durations, responsible gaming tool usage | Yes — Operations |
| Technical Data | IP address, device type, browser type and version, operating system, cookie identifiers, login timestamps | Automatic |
| Usage Data | Pages visited, features used, click patterns, referral source, time spent on Platform | Automatic |
| Communications Data | Live chat transcripts, support emails, feedback submissions | When provided |
3.2 jilono1 does not intentionally collect sensitive personal information (as defined under RA 10173) beyond what is strictly necessary for identity verification and regulatory compliance. Where sensitive information is collected (e.g., government ID numbers), it is handled with heightened security controls.
4.1 jilono1 collects personal data through the following means:
5.1 jilono1 processes your personal data only where a lawful basis exists under RA 10173. The following table sets out the primary purposes for which we process personal data and the corresponding legal basis:
| Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract |
| Processing deposits and withdrawals | Performance of contract |
| KYC / age verification (21+ requirement) | Legal obligation; legitimate interest |
| Anti-money laundering (AML) compliance | Legal obligation |
| Fraud detection and platform security | Legitimate interest |
| Responsible gaming monitoring and tools | Legal obligation; legitimate interest |
| Customer support and dispute resolution | Performance of contract; legitimate interest |
| Marketing and promotional communications | Consent (opt-in) |
| Platform analytics and improvement | Legitimate interest |
| Regulatory reporting to PAGCOR and authorities | Legal obligation |
5.2 Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time by contacting support or updating your account preferences. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
6.1 jilono1 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection agreements:
6.2 All third-party service providers who process personal data on behalf of jilono1 are required to implement appropriate technical and organisational security measures and to process data only in accordance with jilono1's documented instructions.
7.1 jilono1 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period |
|---|---|
| Account and identity data | Duration of account + 5 years after closure |
| Financial transaction records | 10 years (AMLC regulatory requirement) |
| Gaming history and session logs | 5 years from date of activity |
| Support communications | 3 years from last interaction |
| Marketing consent records | Until consent is withdrawn + 1 year |
| Technical / server logs | 12 months on a rolling basis |
7.2 Upon expiry of the applicable retention period, personal data will be securely deleted or anonymised in accordance with jilono1's data disposal procedures.
8.1 jilono1 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
8.2 While jilono1 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials. If you suspect any unauthorised access to your account, please contact support immediately.
9.1 jilono1 uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and support security functions. The following types of cookies are used:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens | Session |
| Functional | Language preferences, game settings, UI customisation | Up to 1 year |
| Analytics | Aggregated usage statistics, performance monitoring | Up to 2 years |
| Security | Fraud detection, bot prevention, device fingerprinting | Up to 1 year |
9.2 Strictly necessary cookies cannot be disabled as they are essential for the Platform to function. You may manage or disable other cookies through your browser settings; however, doing so may affect the functionality of certain Platform features.
10.1 Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by jilono1:
Request a copy of the personal data we hold about you and information on how it is processed.
Request correction of inaccurate or incomplete personal data without undue delay.
Request deletion of your personal data where it is no longer necessary or where consent is withdrawn, subject to legal retention obligations.
Object to processing based on legitimate interest, including direct marketing communications.
Receive your personal data in a structured, commonly used, machine-readable format.
Lodge a complaint with the National Privacy Commission (NPC) if you believe your rights have been violated.
10.2 To exercise any of the above rights, please contact the jilono1 Data Protection Officer at [email protected] with the subject line "Data Privacy Request." We will verify your identity before processing any request and will respond within fifteen (15) business days.
10.3 jilono1 will not charge a fee for processing data subject requests unless the request is manifestly unfounded, excessive, or repetitive, in which case a reasonable administrative fee may apply.
Age Restriction: The jilono1 Platform is strictly for individuals who are 21 years of age or older, in accordance with Philippine gambling regulations and PAGCOR requirements. jilono1 does not knowingly collect personal data from individuals under the age of 21.
11.1 If jilono1 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately close the associated account, delete the personal data, and return any deposits at our discretion after deducting applicable processing fees.
11.2 If you are a parent or guardian and believe that a minor has registered on the jilono1 Platform, please contact us immediately at [email protected].
12.1 Some of jilono1's third-party service providers (such as cloud infrastructure and KYC verification providers) may process personal data outside of the Philippines. Where such transfers occur, jilono1 ensures that appropriate safeguards are in place, including:
12.2 jilono1 will not transfer your personal data to any jurisdiction that does not provide adequate data protection safeguards without your prior consent.
13.1 jilono1 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered users via email or a prominent notice on the Platform at least seven (7) days before the changes take effect.
13.2 The "Last Updated" date at the top of this Policy indicates when the most recent revision was made. Your continued use of the Platform after the effective date of any amendment constitutes your acceptance of the revised Policy.
14.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact the jilono1 Data Protection Officer:
Data Protection Officer — jilono1
Email: [email protected]
Subject Line: Data Privacy Request
Response Time: Within 72 hours (acknowledgement); 15 business days (substantive response)
Live Chat: Available 24/7 via the jilono1 Platform
14.2 If you are not satisfied with jilono1's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC). Information on how to file a complaint is available on the NPC's official website.
Privacy at jilono1 is not just a legal obligation — it is a core part of how we build trust with every player across the Philippines.
All data transmitted between your device and jilono1 is protected by industry-standard SSL/TLS encryption. Your personal and financial information is never sent in plain text.
jilono1 will never sell, rent, or trade your personal data to third-party marketers. Your information is used solely to operate your account and comply with Philippine law.
Our data practices are fully aligned with the Philippine Data Privacy Act of 2012. We have a designated Data Protection Officer and documented compliance procedures.
Access, correct, delete, or export your personal data at any time. Manage your marketing preferences and cookie settings directly from your account dashboard.
We keep your data only as long as legally required or operationally necessary. Financial records are retained for 10 years per AMLC rules; other data is deleted sooner.
In the unlikely event of a data breach affecting your personal information, jilono1 will notify you and the National Privacy Commission within the timeframes required by law.
Your data is protected. Your privacy is respected. 500+ games, instant GCash payouts, 24/7 support. Must be 21+.
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